Customer Management includes all the methods, procedures and requests need to be administered by the customer association. Customer Management schemes and applications are used to capture, study and examine information for instance customer activities buying preferences and demographics. Customer preservation and reliability are the main goals of the successful companies. These businesses seek to keep hold of and enlarge a core customer base. Good customer management facilitates companies to make sure that the services they offer are aligned with what the customer requires. Here are few companies who provide customer management assistance.

Website Listings

Forrester Research

Jun 12, 2010 |

Provides research, analysis and comprehensive reports on information technology companies, products, and services.

PRC

Jun 12, 2010 |

Offers outsourced customer management solutions, including BPO for contact management and call center.

Sitel Corporation

Jun 12, 2010 |

Provides outsourced customer interaction solutions covering different stage of the customer lifecycle.

TeleTech

Jun 12, 2010 |

Provides customer management, business-process (BPO) and database-marketing solutions.

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